FREQUENTLY ASKED QUESTIONS
Do you offer free measures and quotes?
Yes, Taranaki Steelformers will happily measure your roof and provide a free, no obligation quote to reroof your home. Give any Steelformers branch a call to arrange a roof measure or click the 'get a free quote' button on our home page.
How long is my quotation valid for?
Your quotation is valid for 30 days from the date of issue. If your quotation is past this date, contact a Steelformers branch to request an updated quotation.
Do you install your products?
Taranaki Steelformers, who manufactures and supplies roofing and spouting products works in association with Central Roofing Company, who are RANZ approved installers. Therefore, you will be assured of a quality installation job when contracting Central Roofing to install your new roof. To find out more about Central Roofing, head to our 'Installation Services' section under the 'Resources' menu.
Do you deliver?
Yes, Taranaki Steelformers has a fleet of utes and trucks that ensures your products are delivered on site and on time. Contact a Steelformers branch for information regarding vehicles available and max. carry lengths.
Will you collect the old roofing iron?
Central Roofing Company, when contracted as the installer, will arrange for the collection of any unwanted and/or leftover roofing products.
How long is my new roof warranted for?
Warranties vary. Please refer to the 'Warranties & Maintanence' section of our website (under the 'Resources' menu).
What do I do if I have a problem with any of the products supplied by Taranaki Steelformers?
Contact Taranaki Steelformers immediately and inform them of your concern. The appropriate course of action can be taken depending on your product and situation.
What do I do if I have had a new roof installed and it starts leaking?
Immediately contact the installer of the roof, it is their responsibility to ensure the roof is weathertight.
Can I collect rainwater off the roof for drinking?
Yes, rainwater collected from roofs clad with products made from Zincalume coated steel, Galvsteel coated steel or Colorsteel prepainted steel will comply with the provisions of NZBC G12.3.1 provided the water is not contaminated from other sources. Zinc levels in tank water are well below the recommended maximum for drinking water. The first 25mm of rainfall from a newly installed roof must be discarded before drinking water collection starts.
Can I come in and buy standard flashings or is everything made to order?
All flashings are made to order.
What is the best profile for a low pitched roof?
It is best to consult a Steelformers sales representative if you want to reroof or build a new home with a low pitched roof. Each profile has different attributes and there are other considerations in addition to the pitch of the roof which need to be reviewed when selecting the most suitable profile.
Do you do stainless steel roofing products or flashings?
No, our rollforming and folding machines are not specified for stainless steel work.
Do you do tiles?
Central Roofing Company is Taranakis authorised agent for Gerard Tiles. Please contact Central Roofing if you are interested in a Gerard Tile roof.